Terms and Conditions
Most important terms:
AirEvents Limited, Essen, dba AirEvents / Deutsche Polarflug (Northpole Sightseeing Flights), offers a wide range of interesting flights and tours for the aviation enthusiasts. These tours can either be organised by AirEvents Limited itself (as a flight organiser) or offered by a third party and only be sold via AirEvents Limited (acting as agent). Due to legal restrictions, AirEvents Limited currently does not acts as an inclusive tour (IT) operator.
1. AirEvents Limited as flight organiser:
The flight itself is operated by the respective airline (the carrier) which provides aircraft, crew, insurances, AOC etc. airevents and the carrier have the right to cancel or postpone flights or to alter routings due to technical problems, higher force (strikes, weather etc.) or other reasons like not granted or revoked flight permissions even in the very last minute. In the event of a cancelled flight, all moneys paid will be fully refunded, without further liability. airevents also has the right to cancel flights if the minimum number of bookings has not been reached. Unless otherwise promoted, seat allocation takes place either at the check-in counter or in the aircraft (free seating).
AirEvents Limited has the right to charge a cancellation fee of up to 100% of the flight price if this booking is cancelled by the passenger(s). Therefore, airevents recommends all passengers to buy a travel insurance.
Route changes are always possible, for example due to governmental/ATC decisions. Passengers must be reasonably satisfied that they are medically fit to fly. Passengers with illnesses which may cause the flight to be diverted or perform an unscheduled stop passenger must be report the illness at time of booking or – at the latest – before boarding. In this case, travel might only be possible if a current medical certificate is provided in which a medicine declares a 12-13 hour flight to be uncritical. If a flight is interrupted after take off due to higher force (like medical event or technical failure), airevents cannot be made liable.
Our full terms and conditions for flights organised by ourselves (Allgemeine Beförderungsbedingungen (ABB)) can be found on the German version of this website
2. AirEvents Limited as agent:
In many cases, AirEvents Limited sells flights or inclusive tours offered by third parties such as airlines or tour operators. In these cases, our „Allgemeine Geschäftsbedingungen (AGB) für die Vermittlung von Reisen und Beförderungsleistungen“ apply. These are available in German on the German version of this website.